Limitless Enters ‘Smart Community’ Project To Support Rural Water Suppliers

By citiesabc resources - Sep 18, 2020

· Community programme rewards customers and improves service

· Reduction in cost & carbon footprint by avoiding unnecessary visits by engineers

· Vyn’s short video AI and Analytics platform couples with Limitless’ crowd-based workforce to service more remote areas

 Limitless, the AI-driven gig customer service platform, has entered into a project with ‘smart video’ platform Vyntelligence, and Northumbrian Water Group, to equip members of the public in rural areas to report on faults in their water supply.

Limitless users (known as Community Rangers), who live in largely-rural areas served by Northumbrian Water Group (NWG), will be able to use Vyn’s software to take short structured videos of faults such as burst or leaking pipes in roads and homes that they become aware of, and submit them directly to NWG to flag the issue. These Rangers will then be rewarded for their effort through the Limitless app. NWG will also be able to proactively reach out to citizens near to a reported issue and ask them to attend and capture video, so NWG staff can assess the appropriate next steps.

The idea is being explored and planned in one of NWG’s annual Innovation Festival Sprints (‘A Year of Work in a Week’) between the 14th and 18th September where Limitless, Vyn, and NWG will look to kickstart the project in only a week.

NWG is the holding company for several companies in the water supply, sewerage, and wastewater industries such as Northumbrian Water Limited. The company will be able to save time and money and reduce its carbon footprint in the area by minimising the number of trips required by professional personnel.

Nigel Watson, Group CIO Northumbrian Water, commented: “We’re in our fourth year of the festival and it is always wonderful to see how we (Northumbrian Water) come together with our partners and others to produce new solutions to business problems we’ve been wrestling with for many years in some cases. We look to scale-ups as one source of fresh thinking. Over the course of the last 12 – 18 months we have really enjoyed working with Limitless and Vyntelligence. We’re really excited that they are coming together in the context of the festival to explore how we can work hand in hand with our customers to achieve better outcomes for them and us.”

Megan Neale, co-founder of Limitless, added: “This is an exciting new option for our users, which simultaneously generates extra income for them and allows them to serve and support their local community.”

Arti Khanna, Co-Founder and CTO Vyntelligence (Vyn) added: “In today’s uncertain times, businesses fight the battle to keep their people safe, manage costs and continue to respond to customer needs, we are very excited to have the opportunity to unleash the latent power of local customer communities. We are combining Limitless’s gig technology and Vyn’s unique capability, to guide residents to capture scenes as smart video and connect local people with businesses. The result is a smart community that takes an active part in resolving local issues and driving sustainable initiatives.”

Liti Capital Launches Scambusters To Tackle Crypto Fraud

Sep 23, 2021

Interview David Davies, CEO of AgUnity, Global Agripreneur of the Year 2018 – Blockchain Innovation For The Agro-Industry

Sep 21, 2021

e-Estonia Launches Digital Testbed Framework, A New Digital Government Innovation Model

Sep 20, 2021

The Athlete With The Most Expensive Car Collection, Revealed

Sep 17, 2021

How Much Is Your Favourite Unsold Meme Worth On The NFT Market? Study Predicts

Sep 15, 2021

Ronaldinho On His First Nft Collection: The Sport Industry Has Always Been At The Forefront Of The New Concepts And Technologies And It Is No Different With NFTs”

Sep 14, 2021

The Best Cities To Live And Work For Your Safety & Wellbeing

Sep 14, 2021

Democratising Litigation Finance: Dinis Guarda Interviews Liti Capital’s David Kay

Sep 10, 2021

Billion Strong Crowdfunding: Maiming The Disability Together

Sep 09, 2021

Interview With David Kay, Executive Chairman At Liti Capital: Litigation Finance And The Democratization Of Private Equity

Sep 08, 2021